Hello Technical Patients,
Here is a questions by one of the may patients we assist daily:
“I HAVE BEEN GOING ON FACE BOOK AND PLAYING A LOT OF FREE SLOTS AT DIFFERENT CASINOS.NOW WHEN I TRY TO GO A SITE TO PLAY, IT TAKES AT LEAST 5 OR 10 MINUTES TO LOAD. I DONT KNOW ABOUT COMPUTERS AND BYTE …”
This issue was caused by 2 problems:
1. Java outdated plugin
2. Windows Automatic Updates
The older Java installed needed to be removed and the newer version needed to be installed. However, the problem still would persist in this case due to an automatic update to the Internet explorer browser. The browser auto updated during the windows updates installation and was not compatible with the game this patient was playing.
Rolling back the auto update for Internet Explorer 9, allowed Internet Explorer 8 to come back as the browser of choice and all issues were resolved with this approach in this case.
Once these things were done, the issues reported by this patient went away. If you are not familiar with removing older Java versions from your system, or you need help rolling back to Internet Explorer 8, let one of our doctor’s (Technicians) do this job for you remotely.